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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Dickey

April 7, 2026

5  out of  5
rating by Jay Dickey
"It was great working with Chris! He and his team answered every question and took the time to go through all recommendations in details"
We responded:
"Jay, we really appreciate you sharing this- thank you! It's a pleasure working with you, and I'm glad our team walked you through everything clearly and answered all your questions along the way. Taking the time to make sure you feel confident in your coverage is important to us. We're here anytime you need us! "
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Jongwook Lee

April 6, 2026

5  out of  5
rating by Jongwook Lee
"Had a great experience working with Aaron at State Farm. He was extremely helpful in setting up my accounts and clearly explained all the requirements. The team is professional, responsive, and easy to reach whenever I have questions. Highly recommend!"
We responded:
"Thank you for the great review! We're so glad Aaron was able to take great care of you and make everything clear and easy. We appreciate your recommendation and are always here whenever you need us! "
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Rex Shannon

April 2, 2026

5  out of  5
rating by Rex Shannon
"I recently relocated to The Woodlands area from out of state and needed to get established with a local State Farm agent. Amber at Chris Alba's office worked with me both before and after the move to take care of all my insurance needs. Throughout the entire process, she was a pleasure to deal with--responsive, knowledgeable, efficient, and always friendly and helpful. She clearly and thoroughly explained all my options and ensured that I got the coverage I needed in place at the right time and for the best pricing. Five stars!"
We responded:
"Rex, thank you for the great review and welcome to The Woodlands! We're so glad Amber was able to make your transition smooth and take great care of you every step of the way. We truly appreciate your trust and are always here to help! "
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Jackie DeHart

April 1, 2026

5  out of  5
rating by Jackie DeHart
"Falen was wonderful to work with—supportive, knowledgeable, and genuinely caring every step of the way. She really took the time to understand my goals, helped me secure a better rate, and made sure my auto and home coverage truly fit my needs. I felt heard, confident, and well taken care of throughout the entire process."
We responded:
"Jackie, thank you for the kind words! We're so glad Falen took great care of you and helped you find the right coverage at a better rate. We truly appreciate your trust and are always here when you need us! "
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Valeria Edmonds

March 31, 2026

5  out of  5
rating by Valeria Edmonds
"We have been with Chris Alba since 2020 and highly recommend this agency for all insurance needs. Chris personally reaches out to us annually to ensure we are maximizing our coverage and minimizing our costs. His staff is helpful and a pleasure to work with. It's a family business and they truly care about their customers and their families. whether it's homeowners, auto, or life insurance, they make sure we have the best coverage for our needs. Give them a call and check them out. Ricardo and Valeria Sewell"
We responded:
"Ricardo and Val, thank you so much for your kind words- and for being part of our agency family since 2020! Hitting our 300th review with a message like this (and the awesome photo) truly means a lot to all of us. Our team genuinely cares, and it's encouraging to know that comes through in your experience. We appreciate you more than you know- thank you again for your continued support! "
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Lee Newall

March 25, 2026

5  out of  5
rating by Lee Newall
"I recently contacted Chris Alba State Farm Agency, and had the pleasure of working with Aaron Furrow. Aaron was great to work with, arranged for a great deal on my insurance, and I couldn't be happier. I highly recommend Aaron Furrow and the Chris Alba State Farm Agency:)"
We responded:
"Lee, this is awesome to hear- thank you for sharing! We're so glad Aaron took care of you and helped you secure a great deal. He does a fantastic job making sure our customers feel confident in their coverage. We truly appreciate your recommendation and are always here if you need anything! "
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Alice Brocato

March 24, 2026

5  out of  5
rating by Alice Brocato
"Everything went great. Fallon was absolutely wonderful. I was very satisfied with the outcome. Fallon was great and I loved the Hall dance. ❤️🇺🇲🏴‍☠️🐊"
We responded:
"Alice, this review made us smile - thank you! We're so glad everything went well and that Falen took such great care of you. And yes.... the hall dance is a fan favorite around here. 😊 We truly appreciate you and are always here whenever you need us! "
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April Shern

March 10, 2026

5  out of  5
rating by April Shern
"Falen saved me thousands and offered better coverage. She is extremely knowledgeable and wonderful to work with."
We responded:
"April, thank you for the wonderful review! We're so glad Falen was able to help you save money while improving your coverage. She truly cares about making sure our customers are well protected, and we appreciate you trusting our agency to help with your insurance needs. "
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Bonnie Frey

February 26, 2026

5  out of  5
rating by Bonnie Frey
"Falen was the most pleasant insurance experience I have had! She took intentional time in thoroughly explaining to me exactly what my policy meant and what areas I was misunderstood in. She answered any and all questions and also added in helpful insight in areas I wasn’t even aware of! Highly recommend working with this agency!"
We responded:
"Thank you for the kind words! We're so glad to hear Falen took the time to clearly explain your coverage and answer your questions. She truly cares about helping customers understand their protection, and we appreciate your recommendation of our agency. "
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Mike W

February 25, 2026

5  out of  5
rating by Mike W
"I contacted Robin at this agency and asked him to quote me new home and auto policies due to my rates increasing with my current insurance provider. He was able to match all of my current coverage and provide a competitive quote, and then patiently wait while I had my current agent re-shop quotes as well. Ultimately, I went with Robin's offering and he made the switch very easy for me! Great experience and I look forward to working with this agency for my insurance needs in the future."
We responded:
"Mike, thank you for sharing your experience! We're so glad Robin was able provide appropriate coverage, a competitive option, and give you the space to make the best decision for your family. That's exactly how we believe insurance conversations should be handled- with clarity and patience. We appreciate your trust and look forward to serving you for years to come. "
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Alkentric Garrett

February 24, 2026

5  out of  5
rating by Alkentric Garrett
"Excellent people Excellent customer service."
We responded:
"Thank you so much for the kind words! We truly appreciate your business and are always here if you need us! "
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Michael Andrade

February 2, 2026

5  out of  5
rating by Michael Andrade
"My wife and I had a very helpful and educational meeting with Falen Demita. She took the time to thoroughly review our current policy, clearly explain what we did and didn’t have, and made thoughtful recommendations based on our situation. We never felt rushed, and it was clear she genuinely wanted to make sure we were properly covered. I highly recommend Falen as a trusted agent who truly takes the time to understand your unique needs."
We responded:
"Michael, thank you so much for sharing this thoughtful feedback. We're grateful you experienced the care and attention Falen brings to every customer interaction- taking the time to educate, explain clearly, and make recommendations based on what truly fits your situation. We sincerely appreciate your trust and endorsement! "
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Nolan Hendrix

January 30, 2026

5  out of  5
rating by Nolan Hendrix
"Falen is amazing! Very nice very easy to talk to and really knows her stuff! She was not only able to save me money but also got me better coverage!"
We responded:
"Thank you so much for your 5-star review. We're so glad to hear Falen made the process easy, informative, and helped you improve your coverage while saving money. We appreciate your trust and are grateful to have you as part of our agency family! "
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Alfred Heras

January 29, 2026

5  out of  5
rating by Alfred Heras
"Aaron was very knowledgeable and had great customer service skills! He made our transfer to your company enjoyable and efficient!"
We responded:
"Alfred, thank you so much for the kind words! We're thrilled to hear Aaron made your transition smooth, enjoyable, and efficient. We truly appreciate your trust in our agency and are grateful to have you with us! "
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Mitch Holyfield

January 28, 2026

5  out of  5
rating by Mitch Holyfield
"Highly recommend Rubisel Gonzalez for any and all of your insurance needs, he was a pleasure to work with and very knowledgeable about discounts, bundling and any other insurance questions you may have."
We responded:
"Mitch, thank you for your kind words and recommendation! We're grateful you took the time to share your experience. Rubisel truly cares about helping our customers understand their coverage and maximizing their discounts. We're thankful you chose our agency and are always here to help with any future insurance needs. "
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Brian Ramirez

January 23, 2026

5  out of  5
rating by Brian Ramirez
"Chris Alba was able to save me a ton of money on both vehicles full coverage policy, as well as on my homeowners insurance with great expedited and professional service! Highly recommend!"
We responded:
"Thank you so much for your kind words, Brian! It's our pleasure to assist you with your insurance needs. I'm thrilled to hear you're satisfied with the savings and level of service you received from Kristina. When you need something in the future, don't hesitate to reach out. Thanks again for recommending us! "
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Annie Ellisor

January 20, 2026

5  out of  5
rating by Annie Ellisor
"It was great doing business with Aaron. He is knowledgeable in all areas of the insurance business. Aaron is professional and personable."
We responded:
"Thank you for the kind feedback! Aaron is both knowledgeable and dedicated to providing professional, personal service. We truly appreciate your trust and the opportunity to work with you! "
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Dawn Little

January 10, 2026

5  out of  5
rating by Dawn Little
"I appreciate the personal service from Chris and his team. They made me feel welcome to their office! They answered all of my questions and took the time to help me look at several insurance options that would best fit my budget and needs."
We responded:
"Dawn, thank you for the great review! Our team is committed to providing personal, welcoming service and helping you find coverage that fits your needs and budget. We truly appreciate the opportunity to serve you! "
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Carly Long

January 6, 2026

5  out of  5
rating by Carly Long
"I highly recommend speaking with Falen if you have any questions regarding car insurance with State Farm. She’s super sweet and helpful!"
We responded:
"Thank you so much for the kind recommendation! Were grateful for your trust, and we're so glad Falen was able to take great care of you- she truly has a heart for helping others. We appreciate you being part of Chris Alba State Farm family!"
Profile photo of Elizabeth Coronado

Elizabeth Coronado

December 30, 2025

5  out of  5
rating by Elizabeth Coronado
"I want to thank Rubisel for helping my dad, Hector Coronado, find a good auto and home insurance. Great customer service! We definitely appreciate the time he took to help my dad. Thank you Rubisel!"
We responded:
"Thank you so much for your kind words! We're grateful you trusted us to help your dad, Hector, and we're so glad Rubisel took great care of him. He truly enjoys serving families with patience and care. We appreciate you being part of our State Farm family! "
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Kelson Kandler

December 23, 2025

5  out of  5
rating by Kelson Kandler
"Best experience with car insurance for sure! Shout out to miss Falen for all the help!"
We responded:
"Thank you for the awesome review! Falen is a huge asset to our team, and we're so glad she was able to help you. We appreciate your trust! "
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Daisy Martinez

December 10, 2025

5  out of  5
rating by Daisy Martinez
"Very pleased with the customer service I received from Chris Alba and his team! Professional, responsive, and efficient! I am saving money and have better coverage with my new policy!"
We responded:
"Thank you for the great review! We're grateful for your trust and so glad we could help you get better coverage and savings. We appreciate your business- welcome to Chris Alba State Farm! "
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Monica B.

December 4, 2025

5  out of  5
rating by Monica B.
"Rubisel was amazing at guiding me through purchasing a new life insurance policy! He made sure all my insurance needs were met while taking the time to explain every step and I got a good rate which is always a plus!"
We responded:
"Monica, thank you so much for sharing your experience! We're thrilled to hear that Rubisel was able to guide you through your life insurance options and make the process clear and comfortable. We're grateful for the opportunity to take care of your insurance needs and appreciate your trust in our agency! "
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Jack Zero13

December 1, 2025

5  out of  5
rating by Jack Zero13
"Falen has been such a huge help! She always knows what information you need to know so you can make the correct choice in your insurance. She even gives you amazing advice for any future plans and recommends others to guide you if its not insurance related."
We responded:
"Jack, thank you for sharing this! We're grateful to hear how helpful Falen has been. She truly enjoys guiding our customers and making sure they have everything they need to make confident decisions. We appreciate you trusting the Chris Alba State Farm Agency! "
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Emmanuel Toribio

November 23, 2025

5  out of  5
rating by Emmanuel Toribio
"Robin was great, very informative and knowledgeable while getting me life insurance. He got me more coverage than I expected at a low price. He goes above and beyond!"
We responded:
"Thank you for the great review! We're thrilled Robin could exceed your expectations and make the life insurance process simple and affordable. "