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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miguel angel Ballesteros

November 1, 2025

5  out of  5
rating by Miguel angel Ballesteros
"Excelente servicio al Cliente. Cecilia me ayudo con todas mis polizas. Y muy paciente contesto todas mis preguntas."
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Jonathon Alonzo

October 31, 2025

5  out of  5
rating by Jonathon Alonzo
"Amazing service! Kristina continues to go above and beyond finding me the best rate possible and always has a prompt follow up. What a great team."
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Maria Guzman

October 31, 2025

5  out of  5
rating by Maria Guzman
"I got insurance last week from this office and Cecilia Guzman, was incredible helper informing me in each step, if you are interested in getting insurance Cecilia is good in her work, thank-you so much."
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Edwin Vargas

October 31, 2025

5  out of  5
rating by Edwin Vargas
"I wanted to share my excellent experience with Falen. She was incredibly helpful and explained coverage options in a way that made it easy to understand. I even referred my family to her, and she took wonderful care of them, treating them as if they were her own. I highly recommend giving her a call."
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Lane Westcott

October 30, 2025

5  out of  5
rating by Lane Westcott
"Chris Alba and Joy Falen were very knowledgeable and helpful. They were very patient and answered every question I had. Both had a very positive and upbeat attitude, and I enjoy talking to them!"
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Diana Unruh

October 29, 2025

5  out of  5
rating by Diana Unruh
"My State Farm agent Aaron Furrow, helped me bundle my home & auto insurance. He was very patient and gave me space to explore other insurance companys before we finalize my plan. Aaron was very professional and put me first and created a policy that fit my needs. I am very happy with my policies and look forward to working with State Farm."
We responded:
"Diana, we really appreciate your thoughtful review! Aaron takes great pride in helping customers find the right coverage at their own pace. We're so glad you're happy with your policies and excited to have you as part of our Chris Alba State Farm family. "
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Rachel Coleman

October 29, 2025

5  out of  5
rating by Rachel Coleman
"Samantha was great help. She was very personable and treated me like family! She helped me within minutes with what I needed!"
We responded:
"Thank you, Rachel! We're so glad to hear Samantha made you feel like family and was able to help so quickly. We truly appreciate your kind words and the opportunity to serve you. "
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Bryan Johnson

October 29, 2025

5  out of  5
rating by Bryan Johnson
"Chris and Samantha have been a great help for us with our insurance needs. We have all lines of our insurance with them."
We responded:
"Thank you for trusting Chris Alba State Farm with all your insurance needs! We truly value your loyalty and are grateful to have you as part of our Chris Alba State Farm Family. "
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Michael Banegas

October 23, 2025

5  out of  5
rating by Michael Banegas
"Kris did a great job with my life insurance policy. I highly recommend her"
We responded:
"Michael, Thank you for the 5-stars! We're thrilled to hear Kristina took great care of your life insurance needs. We appreciate your recommendation- Chris Alba State Farm is here whenever you need us. "
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Susan Lewis

October 21, 2025

5  out of  5
rating by Susan Lewis
"Samantha was very helpful and promptly attended to my request for an update to my policy."
We responded:
"Thank you, Susan, for sharing your experience! We're glad to hear Samantha was able to assist you quickly and provide the update you needed. We appreciate your trust in our team! "
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Leah Chiasson

October 20, 2025

5  out of  5
rating by Leah Chiasson
"Fantastic customer service!"
We responded:
"Leah, thank you for the kind compliment! Providing top notch customer service is a priority for our agency- please reach out anytime if we can help with anything else. "
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Anahi Gonzalez

October 16, 2025

5  out of  5
rating by Anahi Gonzalez
"I had an amazing experience! I was assisted by Rubisel. This was my first time getting a quote on anything so I wasn't really sure what to expect, but he made sure to answer all my questions thoroughly, got me the best pricing, and made my experience super simple and efficient. ☺️"
We responded:
"Thank you for sharing your experience! We're glad Rubisel provided clear guidance and made your first quote process simple and efficient. We appreciate your trust in us for your life insurance needs. "
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Rosio Gonzalez

October 16, 2025

5  out of  5
rating by Rosio Gonzalez
"Rubisel was very helpful and answered all of my questions. He made the process feel simple and stress free. I highly recommend."
We responded:
"Thank you for your kind words! We're thrilled to hear Rubisel made the process simple and stress-free. We appreciate your recommendation and the opportunity to serve you. "
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Max Rickley

October 16, 2025

5  out of  5
rating by Max Rickley
"Samantha is a very professional agent at State Farm Insurance. She takes her time explaining coverage that fits your needs."
We responded:
"Thank you, Max! We're glad to hear Samantha provided professional and personalized service. We appreciate your trust in our team at Chris Alba State Farm. "
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Mary Gurno

October 14, 2025

5  out of  5
rating by Mary Gurno
"Using State Farm insurance is the only insurance that I’ve experienced personal attention. The agent that I’ve worked with has been prompt, knowledgeable and friendly."
We responded:
"Thank you, Mary! We're so glad you've experienced the personal attention and care we strive to provide. We truly appreciate your kind words and the opportunity to serve you. "
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Tammy Robinson

October 1, 2025

5  out of  5
rating by Tammy Robinson
"Falen was so amazing to work with. She spent so much time explaining things about insurance that I had no idea about. She was able to beat my other insurance company by a ton and even upped my coverages significantly. I highly recommend her!"
We responded:
"Thank you, Tammy, for sharing your experience! We're thrilled to hear that Falen was able to walk you through your coverage options, answer your questions, and even improve your protection while saving you money. We truly appreciate your recommendation and the trust you've placed in the Chris Alba State Farm Agency! "
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Tammi B.

September 30, 2025

5  out of  5
rating by Tammi B.
"Falen is wonderful! She's been very patient and helpful! Definitely recommend 100%!"
We responded:
"Thank you, Tammi, for your kind words! We're so glad to hear that Falen was patient and helpful throughout the process. Your recommendation means so much to us! "
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Diana Nicholson

September 29, 2025

5  out of  5
rating by Diana Nicholson
"Kristina was super helpful walking through options and finding the right fit for my home and auto insurance that saved me a lot of money and ensured that I had the right coverage. Definitely recommend!"
We responded:
"Thank you, Diana! We're glad Kristina could help you find the right fit, save money, and ensure you're well covered. We truly appreciate your recommendation! "
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Ernest Banegas

September 29, 2025

5  out of  5
rating by Ernest Banegas
"Kristina was so encouraging and helpful through the process of getting life insurance. She took the time to explain everything clearly and made sure I felt confident in my decision I really appreciate her positive attitude and way she guided me step by step. I highly recommend Kristina for anyone looking for life insurance."
We responded:
"Ernest, thank you for choosing Chris Alba State Farm Insurance and for trusting Kristina with both your and your family's insurance needs! I'm delighted to hear she provided clear explanations and excellent service that you felt confident recommending to your parents. I appreciate your loyalty and look forward to continuing to serve you and your family! "
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Paul Beazley

September 26, 2025

5  out of  5
rating by Paul Beazley
"Been a long time(40yr +) State Farm customer and this was my first claim. Unfortunately, the claims department did what insurance companies do in denying the claim as much as they could hoping I'd go away. I didn't and they finally agreed after having to pay a 3rd party to decide. Chris Alba made the difference as he made a point to call me directly just to discuss this issue and at least explain their side of things and that's why I'm still a State Farm customer. It takes extra effort to make a difference."
We responded:
"Paul, thank you for being a State Farm customer for 40+ years and for sharing your experience. I'm sorry for the frustration you felt during the claims process- while decisions are made by our claims department, my role as your local agency is to advocate, communicate, and make sure you're heard. I'm glad our conversation helped clarify things, and I truly appreciate your continued trust. If anything else comes up, please reach out to me directly- I'm here to help. "
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Judy Nunn

September 26, 2025

5  out of  5
rating by Judy Nunn
"Falen is amazing! She got me amazing coverage with very reasonable prices. She took the time to explain everything to me. I can’t say enough good things about Falen & this agency!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Falen was able to provide you with great coverage at a reasonable price and take the time to walk you through everything. She truly cares about her customers, and we're grateful to have her on our team. We appreciate your trust in our agency and look forward to serving you for many years to come! "
Profile photo of Caleb Montes De Oca

Caleb Montes De Oca

September 5, 2025

5  out of  5
rating by Caleb Montes De Oca
"Muy contento con la atención que me dio Cecilia! Muy servicial y amable!"
We responded:
"Muchas gracias por compartir tu experiencia! Nos alegra saber que Cecilia pudo atenderte con amabilidad y que quedaste satisfecho con nuestro servicio. "
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Toni Williams

August 29, 2025

5  out of  5
rating by Toni Williams
"You really are in good hands! Fallon took the time to explain everything in extreme detail in a language that I understood. I don’t think anyone has ever done that for me. I want to leave her company for a company that saw me as a dollar sign, but she saw me as family and ensured that I understood everything before making any decisions. She helped choose what was right for my home, my family, and my budget. I appreciate her more than she realizes. She has made this retired service member extremely happy!!!"
We responded:
"Toni, thank you so much for your thoughtful review and for your service to our country! We're thrilled to hear that Falen took the time to guide you with care and make you feel like family while finding the right fit for your needs. It means a lot to know she was able to give you the peace of mind you deserve! "
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Pam Robertson

August 28, 2025

5  out of  5
rating by Pam Robertson
"Our experience with State Farm was extremely positive. We were shopping our policies and decided to check the rates with SF. The office was located in a really nice business park. Inside the office was clean, well-lit and comfortable. We met with Falen Demita and were very impressed with her professionalism and knowledge of the insurance industry. We met the first day in order to provide details on our existing policies under Farmers. We were looking to replace Farmers on our Homeowners, Auto, Umbrella & Flood policies. Our meeting with Falen was specific regarding our Insurance needs. She was well versed in what State Farm has to offer and she made several suggestions in order to guarantee we had all and any needed coverage. The very next day, Falen had us return and she provided us with the State Farm quote. Again, she was able to address every question without having to gather any information from anyone else. The quote we received from Falen/SF was able to save us hundreds of dollars in premiums along with better coverage. Ultimately, the decision was made to transfer our business to Falen @ State Farm. We are looking forward to a mutually good Insurance experience."
We responded:
"Thank you for sharing such a detailed and thoughtful review. We're so glad to hear that Falen was able to provide a professional and knowledgeable experience while making sure all of your insurance needs were carefully addressed. It's wonderful that she could save you money while also improving your coverage, and we're honored that you chose to bring your business to Chris Alba State Farm. We truly look forward to continuing to serve you and building a lasting relationship. "
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Vaeh Meeks

August 28, 2025

5  out of  5
rating by Vaeh Meeks
"Amazing!!! She is was so helpful and informative!"
We responded:
"Thank you for your 5-star review! We're so glad to hear that Falen was able to provide such a helpful and informative experience. We truly appreciate you taking the time to share your feedback! "