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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hector Mendoza

Hector Mendoza

August 12, 2026

5  out of  5
rating by Hector Mendoza
"Today I had wonderful experience! Kristina took care of my auto insurance. She give me outstanding customer service and did an amazing job in getting me a better quote than what I had! Keep up the good work! I will gladly keep you in mind and refer you to anyone looking for insurance!
Thanks!
Hector"
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Anabel T.

August 6, 2026

5  out of  5
rating by Anabel T.
"This review is long overdue! The entire staff is always supportive, professional, and friendly. One thing I really appreciate is that they're a local team of real people you can actually speak with. In a time when so many companies rely on AI or automated recordings, that level of personal service is refreshing.
Kristina was able to update my insurance policy with my new mortgagee information and send my declarations page within 5–10 minutes— something unheard of in my experience with other insurance companies.
Shoutout to Aaron for his persistence in helping me make the switch for my home and auto insurance, and to Falen for her high energy and colorful personality during my home, auto, and life policy reviews.
Chris Alba and his entire team genuinely care about their customers, and I'm so glad I made the switch. Highly recommend them if you're looking for an insurance team that truly values great customer service!"
We responded:
"Anabel, thank you so much for this incredibly thoughtful review! It means a lot that you took the time to recognize so many members of our team. Kristina, Aaron, and Falen each bring something unique to our office, and we're grateful you experienced the care, responsiveness, and personal service they strive to provide every day. We truly believe insurance is about relationships, not tranactions, and we're honored you chose our team. Thank you for your trust and recommendation- we look forward to being here whenever you need us!"
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Edwin Arriaga

July 31, 2026

5  out of  5
rating by Edwin Arriaga
"Just wanted to give a shout out to Falen for helping find a better coverage for my auto insurance. She explained everything thoroughly and was able to triple our coverage while saving me money at the same time. Appreciate your help and expertise!"
We responded:
"Edwin, thank you so much for your kind words! We're thrilled Falen was able to help you find better protection while saving you money- that's exactly the kind of outcome we strive for. She has a real passion for educating our customers and making sure they understand their coverage, and we'll be sure to share your thoughtful feedback with her. We truly appreciate your trust in our agency team! "
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MaryAnn Paez

July 31, 2026

5  out of  5
rating by MaryAnn Paez
"I had the most wonderful experience I have ever had from answering all my questions to listening to my doubts and then receiving the most personalized service possible that fits my life , my family and my own personal needs. Falon goes above and beyond she is amazing and she deserves all the credit for earning my business !! I wish I could meet her in person !! Choose Joy !!"
We responded:
"MaryAnn, thank you for such a heartfelt review! It means so much to hear that Falen took the time to listen, answer your questions, and help you find coverage that fits your life and your family's needs. We'll be sure she sees your kind works- she genuinely cares about every person she serves. And we couldn't agree more.... Choose joy! "
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Ella Brogger

July 31, 2026

5  out of  5
rating by Ella Brogger
"Fallen was great at explaining my options, making suggestions on coverage changes, and helping me setup the save and safe app"
We responded:
"Ella, thank you for your wonderful 5-star review! We're so glad Falen was able to clearly explain your options, recommend the right coverage changes, and help you get started with the Drive Safe & Save app. We appreciate your trust and look forward to being here whenever you need us! "
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Melissa Davis

July 31, 2026

5  out of  5
rating by Melissa Davis
"Kristi and Amanda are amazing!!! I have already referred 2 of my friends . They saved me 30 dollars on my car insurance and 700 on my home owners with better coverage..

I highly suggest giving them a chance! Thank you ladies!!!!! MD"
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Brenda Arriaga

July 31, 2026

5  out of  5
rating by Brenda Arriaga
"Falen Demita helped us with our vehicle insurance, and the experience was fantastic! She went through all of our options and found us way better coverage than we had, while actually saving us money in the process. She pointed out gaps we didn't realize we had and made sure we understood what we were paying for instead of just signing off on it. What stood out most was how comfortable she made us feel asking questions, she never made us feel silly for not knowing something, and she explained everything clearly and patiently. She was warm, friendly, and genuinely felt like she was on our side looking out for us, not just trying to sell a policy. We left feeling confident and well taken care of. Highly recommend asking for Falen if you need help with your car insurance!"
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Norm Lee

July 31, 2026

5  out of  5
rating by Norm Lee
"Great experience buying life insurance from Chris Alba State Farm. Falen Demita was my agent and was such a great help throughout the process. Falen’s knowledge of her products made it simple for me to understand and confident I now have the right policy for me. I highly recommend Falen Demita for all of your insurance needs coupled with Chris Alba State Farm Agency. Together, they are a winning team. And who doesn’t want to play on a winning team!"
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Esther Ansaldua

July 31, 2026

5  out of  5
rating by Esther Ansaldua
"A Great experience. FALLON was very helpful and explained all my concerns about my homeowner and auto insurance. I would greatly recommend State Farm Insurance to anyone."
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Dylan Kostroun

July 30, 2026

5  out of  5
rating by Dylan Kostroun
"I had the pleasure of working with Kristina. She analyzed my current policy and pointed out existing concerns and provided recommendations on items I should look into. With her help I was able to address these concerns and came out ahead on my home and auto policy."
We responded:
"Thank you for trusting Kristina with your insurance! We love helping people understand their coverage and find solutions that fit their needs. We're so glad you walked away with better protection and savings on your home and auto. Tell your friends and family about us! "
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Snow Crow

July 30, 2026

5  out of  5
rating by Snow Crow
"Kristina educated me on the importance of life insurance while I was visiting from NYC. I never understood the importance or different policy options. Thank you Kristina!!"
We responded:
"Thank you for sharing your experience! Kristina is passionate about helping people understand their options so they can make confident decisions about protecting the people they love. We're so glad she was able to help, and we appreciate you for taking the time to leave a review. "
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Daisy Martinez

July 30, 2026

5  out of  5
rating by Daisy Martinez
"Kristina Alba has been amazing to work with! She is knowledgeable, professional, and takes the time to educate you so you truly understand your home and life insurance options. She answered all of my questions with patience and made the entire process simple and stress-free. I highly recommend Kristina to anyone looking for an insurance agent who genuinely cares about her clients"
Profile photo of Kristin K.

Kristin K.

July 30, 2026

5  out of  5
rating by Kristin K.
"We made the switch back to State Farm because of the customer service and competitive rates at this office. Kristina & Amber were both great to work with! They were both friendly, responsive, knowledgable, professional, answered all my questions, and were very patient and not pushy. Would recommend to family and friends!"
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Mandycakes Aa

July 30, 2026

5  out of  5
rating by Mandycakes Aa
"Great customer service in this office with Samantha. She is very friendly and very helpful with all our insurance maintenance. Thank you Samantha."
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John Lee

July 22, 2026

5  out of  5
rating by John Lee
"Kristina is the best agent I’ve ever had. Patient, thorough, and knowledge. Everyone should work with her."
Profile photo of Maria fernanda Galdamez

Maria fernanda Galdamez

July 21, 2026

5  out of  5
rating by Maria fernanda Galdamez
"My husband and I have been thinking about getting life insurance for about 3 years now and we never took the next step. So glad my friend referred me to Rubisel, who took the time to contact me and provide me with the information that I needed to help us make the decision to finally follow through. He really took the time to find out what life insurance policy would work best for my family and I! Really appreciative of his time and knowledge. My experience was great, thank you Rubisel!!!"
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Desmond Jones

July 16, 2026

5  out of  5
rating by Desmond Jones
"Robin was extremely helpful throughout the entire process of getting insurance for my wife and me. He took the time to explain all of our options, answered every question we had, and made sure we found coverage that fit our needs and budget. He was knowledgeable, professional, and easy to work with from start to finish. We never felt pressured, and he made the whole experience simple and stress-free. We truly appreciate his excellent customer service and highly recommend Robin to anyone looking for reliable insurance assistance through State Farm."
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Keir Beaman

June 30, 2026

5  out of  5
rating by Keir Beaman
"Chris and Kristina Alba are my trusted insurance partners whether it be for home and auto or life insurance! I trust them to educate and give sound advice for their clients’ insurance needs , walk them through the process and help them secure the best insurance for their needs and budget! Highly recommend!"
We responded:
"Keir, thank you so much for your kind words and trust! We truly appreciate the opportunity to help protect what matters most to you. At our agency, we believe that insurance is about more than policies- it's about building relationships, providing education, and helping our clients make confident decisions for their unique needs and budget. We are grateful for your recommendation!"
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Joshua Contreras

June 29, 2026

5  out of  5
rating by Joshua Contreras
"Falen is amazing. Knowledgeable, passionate, and professional. Highly recommend for all your insurance needs"
We responded:
"Thank you so much for your kind review! Falen truly cares about the people she serves, and we're grateful to have her on our agency team. Your trust and recommendation mean a lot to us, and we'll be sure to share your comments with Falen- they'll make her day! "
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Alex Linares

June 29, 2026

5  out of  5
rating by Alex Linares
"Great people, great rates, great service. Couldn’t ask for a better experience!"
We responded:
"Alex, thank you for your review! We're grateful for your trust and are thrilled to hear you've had a great experience with our team. Providing great service and helping our customers find the right coverage at a great value is what we strive for every day. We appreciate your support! "
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Jeffrey Gant

June 24, 2026

5  out of  5
rating by Jeffrey Gant
"Wonderful experience. Demtria demonstrated strong knowledge, offered clear and helpful answers, and made sure to follow up promptly whenever additional information was needed."
We responded:
"Thank you for your 5-star review! We're pleased to hear that Falen provided a wonderful experience and was able to answer your questions clearly and thoroughly. She takes great pride in taking care of our customers, and we're grateful for your trust and support. "
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Keith Barnett

June 23, 2026

5  out of  5
rating by Keith Barnett
"Not only did I save with Chris Alba State Farm. I got good advice and an honest review of my policies."
We responded:
"Thank you for the opportunity to review your coverage! We're glad we could help you save money while also providing honest guidance about your insurance needs. Our goal is always to make sure our customers understand their options and feel confident that they have the right protection in place. "
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Isaac Murillo

June 23, 2026

5  out of  5
rating by Isaac Murillo
"⭐⭐⭐⭐⭐

Kristina is the best in the industry when it comes to life insurance! She is knowledgeable, professional, and genuinely cares about her clients. She took the time to answer all my questions and made me feel like family. I highly recommend working with her."
We responded:
"Thank you for such a thoughtful review! Kristina is passionate about helping families protect what matters most, and she truly treats every client like family. We're so glad she was able to provide the guidance and care you deserve, and we sincerely appreciate your trust and recommendation. "
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Christian L

June 4, 2026

5  out of  5
rating by Christian L
"My wife and I just recently had a yearly overview of all our coverages, it was an amazing experience and conversation making sure the coverage we have fits our lives or if we needed to make any adjustments.
Chris Alba’s team makes us feel like family and has been nothing but helpful as we navigate new married life.
Fallen is a rockstar and we adore her."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chris Alba’s Team. "
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Sharon Callahan

May 28, 2026

5  out of  5
rating by Sharon Callahan
"Wonderful agent at State Farm - Samantha! She listens to my needs, does the research and always has my best interest at heart!"
We responded:
"Thank you so much for your kind words! We're grateful for the trust you place in Samantha. She truly cares about understanding each customer's needs and taking the time to find the right solutions. Thank you for being part of our State Farm family! "