State Farm® Insurance Agent Chris Alba

"I've been very happy with State Farm so far. Robin is my account rep and has been nothing short of a pleasure to work with. He is knowledgeable, patient, and took the time to explain all the options for the policies I was looking for. Not only that, but everytime I needed to reach out with questions or other needs, he would make the time to be available. This kind of attention and care towards customers is rare. I definitely recommend!"

"Very professional answered every question I had and helped so much"

"Robin was extremely helpful and personable!! He made the process of getting auto insurance smooth and easy!!"

"I called the local office because the online system was completely messed up. The local office was able to handle the situation quickly and efficiently. Very happy with the resolution. Samantha understood immediately what the problem was, and made everything work. She was ready to help, and I appreciate that."

"Robin was great and helped me to find the right mix of coverage and cost. Recommend 10/10"

"Today I had wonderful experience! Kristina took care of my auto insurance. She give me outstanding customer service and did an amazing job in getting me a better quote than what I had! Keep up the good work! I will gladly keep you in mind and refer you to anyone looking for insurance!
Thanks!
Hector"

"This review is long overdue! The entire staff is always supportive, professional, and friendly. One thing I really appreciate is that they're a local team of real people you can actually speak with. In a time when so many companies rely on AI or automated recordings, that level of personal service is refreshing.
Kristina was able to update my insurance policy with my new mortgagee information and send my declarations page within 5–10 minutes— something unheard of in my experience with other insurance companies.
Shoutout to Aaron for his persistence in helping me make the switch for my home and auto insurance, and to Falen for her high energy and colorful personality during my home, auto, and life policy reviews.
Chris Alba and his entire team genuinely care about their customers, and I'm so glad I made the switch. Highly recommend them if you're looking for an insurance team that truly values great customer service!"

"Just wanted to give a shout out to Falen for helping find a better coverage for my auto insurance. She explained everything thoroughly and was able to triple our coverage while saving me money at the same time. Appreciate your help and expertise!"

"I had the most wonderful experience I have ever had from answering all my questions to listening to my doubts and then receiving the most personalized service possible that fits my life , my family and my own personal needs. Falon goes above and beyond she is amazing and she deserves all the credit for earning my business !! I wish I could meet her in person !! Choose Joy !!"

"Fallen was great at explaining my options, making suggestions on coverage changes, and helping me setup the save and safe app"

"Kristi and Amanda are amazing!!! I have already referred 2 of my friends . They saved me 30 dollars on my car insurance and 700 on my home owners with better coverage..

I highly suggest giving them a chance! Thank you ladies!!!!! MD"

"Falen Demita helped us with our vehicle insurance, and the experience was fantastic! She went through all of our options and found us way better coverage than we had, while actually saving us money in the process. She pointed out gaps we didn't realize we had and made sure we understood what we were paying for instead of just signing off on it. What stood out most was how comfortable she made us feel asking questions, she never made us feel silly for not knowing something, and she explained everything clearly and patiently. She was warm, friendly, and genuinely felt like she was on our side looking out for us, not just trying to sell a policy. We left feeling confident and well taken care of. Highly recommend asking for Falen if you need help with your car insurance!"

"Great experience buying life insurance from Chris Alba State Farm. Falen Demita was my agent and was such a great help throughout the process. Falen’s knowledge of her products made it simple for me to understand and confident I now have the right policy for me. I highly recommend Falen Demita for all of your insurance needs coupled with Chris Alba State Farm Agency. Together, they are a winning team. And who doesn’t want to play on a winning team!"

"A Great experience. FALLON was very helpful and explained all my concerns about my homeowner and auto insurance. I would greatly recommend State Farm Insurance to anyone."

"I had the pleasure of working with Kristina. She analyzed my current policy and pointed out existing concerns and provided recommendations on items I should look into. With her help I was able to address these concerns and came out ahead on my home and auto policy."

"Kristina educated me on the importance of life insurance while I was visiting from NYC. I never understood the importance or different policy options. Thank you Kristina!!"

"Kristina Alba has been amazing to work with! She is knowledgeable, professional, and takes the time to educate you so you truly understand your home and life insurance options. She answered all of my questions with patience and made the entire process simple and stress-free. I highly recommend Kristina to anyone looking for an insurance agent who genuinely cares about her clients"

"We made the switch back to State Farm because of the customer service and competitive rates at this office. Kristina & Amber were both great to work with! They were both friendly, responsive, knowledgable, professional, answered all my questions, and were very patient and not pushy. Would recommend to family and friends!"

"Great customer service in this office with Samantha. She is very friendly and very helpful with all our insurance maintenance. Thank you Samantha."

"Kristina is the best agent I’ve ever had. Patient, thorough, and knowledge. Everyone should work with her."

"My husband and I have been thinking about getting life insurance for about 3 years now and we never took the next step. So glad my friend referred me to Rubisel, who took the time to contact me and provide me with the information that I needed to help us make the decision to finally follow through. He really took the time to find out what life insurance policy would work best for my family and I! Really appreciative of his time and knowledge. My experience was great, thank you Rubisel!!!"

"Robin was extremely helpful throughout the entire process of getting insurance for my wife and me. He took the time to explain all of our options, answered every question we had, and made sure we found coverage that fit our needs and budget. He was knowledgeable, professional, and easy to work with from start to finish. We never felt pressured, and he made the whole experience simple and stress-free. We truly appreciate his excellent customer service and highly recommend Robin to anyone looking for reliable insurance assistance through State Farm."

"Chris and Kristina Alba are my trusted insurance partners whether it be for home and auto or life insurance! I trust them to educate and give sound advice for their clients’ insurance needs , walk them through the process and help them secure the best insurance for their needs and budget! Highly recommend!"

"Falen is amazing. Knowledgeable, passionate, and professional. Highly recommend for all your insurance needs"

"Great people, great rates, great service. Couldn’t ask for a better experience!"